Our comprehensive Private Training rates as well as our X-Pack Group Class rates can be found under "Rates" from the Main Menu.

We recommend arriving at least 10 minutes before your session begins. Please note that sessions begin and end on time. If you arrive late, we will not be able to complete the full session, and session fees cannot be prorated. For group training sessions, doors will close 5 minutes after the start of class with no entry allowed after that point.

Please wear appropriate gym attire for your workout. No jeans, flip flops / sandals, heels will be permitted during training sessions.

There are no memberships available for XenHouse; we are an appointment-based facility. All training clients must be accompanied by a trainer at all times.

We recommend booking your training sessions in advance, particularly for weekend sessions. Group sessions are first come, first serve.

When booking a session, please let us know if you are pregnant or have any health concerns, such as high blood pressure, heart conditions, or allergies. We will tailor your experience accordingly.

If you need to cancel or reschedule, please notify us at least 24 hours before your session to avoid being charged a cancellation fee.

Any refund requests for unused classes or packages must be made within 5 business days of purchase. Requests made after the 5th business day will receive a credit toward future service purchases. Any credits must be utilized within 12 months of issuance.

Please, no children under the age of 10 unless accompanied and monitored by a parent.

In order to provide all of our members with the best possible experience, we ask that our community please not use their cell phones during training sessions.

XenHouse accepts XenHouse gift cards, cash, Visa, MasterCard, Discover and American Express.